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Home > Return Policy
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| If you need to return an item, please read the information below.
We stand behind every purchase. If you are unsatisfied with any part of your order, please enclose the Return Form enclosed with your order to return your items.
Returns must be received by us within 30 days of your sales receipt for exchange or refund. All returns must have all original tags, bagging, labels, etc intact and in new, sellable condition. If the item is received in non- resellable condition, we will not issue a refund and will be returned to the customer at their expense. Returns made without tags, bags, etc may be subject to a substantial restocking fee or refusals of the return. We reserve the right to refuse any return after 30 days from sale date. Customer pays return shipping to us, as well as a flat rate shipping fee of $6.95 for any exchanges. Refunds are given only for the merchandise returned...we do not pay for shipping unless there was an error made in shipping by us (damaged, defective, wrong item sent, etc.). Please be advised that you are responsible for using proper packaging and purchasing insurance when returning an item to us and you must ship using a method that offers tracking on your package, i.e. UPS, FedEx, or USPS with Delivery Confirmation. Once an item is returned to stock, a refund is made back generally within 48 – 72 hours. |
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